The Victim Services Program serves as a direct point of contact for crime victims and their families who have concerns related to offenders who are in the custody or under the probation and/or parole supervision of the New Mexico Corrections Department (NMCD). Victim Services provides comprehensive information, assistance and support to crime victims and their families. The Victim Services Program is committed to administering these services with respect, compassion and confidentiality. Services include assistance to crime victims and their families during the parole board hearing process. Victim Services also provides assistance to the New Mexico Adult Parole Board (APB) , statewide district attorneys’ office victim advocates and victim advocacy organizations in addressing crime victims’ needs. Victim Services provides educational outreach to statewide district attorneys’ office victim advocates and victim advocacy organizations about the services provided by the program. Additionally, Victim Services provides education about victims’ rights awareness and sensitivity to probation and parole officers and the prisons.
For assistance, questions or comments for Victim Services please send an e-mail to: cdvictimsrvcs@cd.nm.gov.
If you need information about an offender’s supervision status, location, release date and other relevant information call our victim assistance toll-free number at: (877) VICTIM4 (877) 842-8464.
The hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. (Mountain Standard Time). In Santa Fe: (505) 827-8848
If there is something we cannot directly assist you with, we will refer you to someone who can.
Your name, address & phone numbers will be kept confidential. In addition, only Victim Services Staff will have access to this information.